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Patients Reviews
Nikki is the most amazing ever !!!! She is so kind and down to earth and she listens !!! Thank you for being you !!!

Brandi Ludovico | Oct 10, 2022
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Alyssa | Oct 03, 2022
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Dr. Heard is one of the best OBGYN's in the West Valley!!!

Kha Le | Sep 21, 2022
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I recently changed my OBGYN to Dr. Heard at this office because I got recommended to her by a friend and I can honestly say that she is an amazing doctor she listened to my concerns, was very thorough and understanding and didn’t make me feel uncomfortable, as we all know sometimes these appointments can get a little awkward, her front desk receptionist Ivonne has also been very pleasant and helpful when I had to call in for clarification on a few things she was able to get me help right away. Her medical assistant was also very kind and made me feel at ease as well before my appointment with Dr. Heard :)

Alica Zepeda | Sep 14, 2022
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I decided to leave my last OBGYN (not for any terrible reason) but because this office was a lot closer to me. However, it turned out to be the best decision. Front desk, and the MA’s are wonderful to speak to. They definitely have made me feel comfortable and Dr. Heard has been very informative through my whole pregnancy. I would 100% recommend to anyone who is in need of an OBGYN.

Vanessa Garnica | Sep 14, 2022
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I have been going to this office for years since 2007 and the Dr's have all been very nice and pleasant to deal with. The front office staff has been hot or miss. They recently moved offices and seems like the front office staff attitude have declined significantly. And I just got a bill for labs that were done. Which confused me because I have dual insurances. So the office should have billed both insurances. But when calling the number on the bill they said that the office only sent them the commercial insurance and not the secondary insurance. So I called the office to make sure they had my insurance listed correctly which they should because I have been going to them for 14 years. And they did. But when I asked why they only provided the one insurance and Not my secondary she kept saying I needed call them. I told her I did this already. I wanted to know why they didn't do this correctly and to prevent future issues all she did was dismiss me and transfer me to the medical assistant. Instead of handling this situation since she's in the billing dept. I will be looking for another obgyn. It's sad that I have to because someone is choosing not to do their job efficiently and then to just write someone off and transfer them mid conversation is disrespectful. You guys need to look at getting better help for your office.

Maryalice Wood | Sep 14, 2022
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I decided to leave my last OBGYN (not for any terrible reason) but because this office was a lot closer to me. However, it turned out to be the best decision. Front desk, and the MA’s are wonderful to speak to. They definitely have made me feel comfortable and Dr. Heard has been very informative through my whole pregnancy. I would 100% recommend to anyone who is in need of an OBGYN.

Vanessa G. | Sep 14, 2022
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I came to this office as a new patient and was literally in the office for 15 mins including my exam and sign in.  NEVER was asked about or discussed my family’s history, no discussion regarding my health as a middle aged woman, no discussion about hormones, gyn history, nothing. (The NP didn’t even have a file in her hand when she walked in) This person knew absolutely nothing about me coming in and nothing more going out.  The front office was more concerned about her $1 for the mask than knowing that I was walking in terrified.  I’m in tears writing this as I feel completely violated after my visit.  I have never experienced anything like this before. I do not and will not recommend this place to anyone.  I don’t normally give these kind of reviews, but I don’t want any other woman to have the experience I did today.  These exams are horrible enough but to basically, walk in, clothes off, exam, cloths on and walk out....this is not OK!!

K M. | Sep 07, 2022
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Dr. Heard and her team have been nothing but kind, informative and patient. From when I had my first appointment to confirm my pregnancy to the birth of my first child to every appointment after. A friendly environment full of life. They don't make anything awkward and are real professionals. On another note, it was incredibly important for me to find an African American OBGYN given the statistics around medical care and mortality rates for black mothers. Dr. Heard obviously not only understood but made sure she talked me through my fears with those statistics and always made sure she answered every question I had.

Cere Netters | Sep 05, 2022
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Dr. Heard and her medical staff in the back office were so professional and friendly. I felt that they actually listened to what I had to say and it was such a great experience. I am so happy to have finally found a provider I can trust.

Alexandra K. | Aug 30, 2022
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Everyone was kind and friendly. I came here as a new patient after not being able to get in with my regular Dr. I gave birth almost four months ago and had something going on. They got me in next day, and they will fix me up good as new.

Jennifer Byron | Aug 30, 2022
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Dr. Heard and her team have been nothing but kind, informative and patient. From when I had my first appointment to confirm my pregnancy to the birth of my first child to every appointment after. A friendly environment full of life. They don’t make anything awkward and are real professionals.On another note, it was incredibly important for me to find an African American OBGYN given the statistics around medical care and mortality rates for black mothers. Dr. Heard obviously not only understood but made sure she talked me through my fears with those statistics and always made sure she answered every question I had.

Cece N. | Aug 26, 2022
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2.875